24-Hour Phone Banking

Another great option for remote access to account information is JVB Phone Banking! Available 24/7 from any phone, handy access to your JVB accounts is provided through our automated voice response bank-by-phone service. See our full menu of inquiries and transactions below. Call 888-JVB-BANK (888-582-2265).

IMPORTANT: For access, please request through our Customer Care Center at 1-855-582-5101 or your local JVB branch.

Once activated, please access your account regularly (every 30 days is recommended) to keep your 24-hour Phone Banking record active.

• Pending Transactions (today’s direct deposits)
• Current and available account balances
• Deposits, withdrawals and paid checks
• Report a lost or stolen debit card
• Make loan payments
• Transfer funds between JVB accounts with the same PIN From the main menu: DIAL 1 , then DIAL 5
• Location of JVB ATM, Community Offices and hours