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Chat hours are 8:00 - 6:00, Monday through Friday, Eastern Time.
Special information about public website chat: Messaging is available while chat advisors are offline; however, we remind you that chat on the public website is not a secured method of communication. Please do not include account information or any other non-public personal identification information when chatting from the public website. For account-specific questions, please use our secure chat service which is accessible after logging into your online banking account. Once logged in, choose Contact Us/Chat located in the main green menu bar.
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1-855-582-5101 Monday - Friday from 8:00 – 6:00 daily
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Use our easy Schedule a Call form.
Find a JVB Office
JVB Debit Card
To report lost or stolen cards during regular business hours, call the Customer Care Center at 855-582-5101 or your nearest branch office.
To report lost or stolen debit cards after regular banking hours call 1-800-472-3272.
Consumer Credit Cards
Online Account Access: www.cardcenterdirect.com
Rewards Points Redemption: www.cardcenterdirect.com
Customer Service: 1.800.821.5184
Business Credit Cards
Customer Service: 1.800.821.5184
Online Account Access: www.commercialcardcenter.com
Report Fraud
If you suspect fraudulent activity on your JVB account, call the Customer Care Center immediately at 855-582-5101 or a JVB community office.
Send Mail:
JVB
One South Main Street
Mifflintown PA 17059
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